MSPs and managed IT providers
Package Vonics into managed services for customers who need better call capture, service desk triage, Teams handoff, ticket creation and automation around daily support operations.
Vonics partners
Bring AI voice and workflow automation to your customers.
Vonics works with MSPs, systems integrators, telco specialists, software implementation teams and trusted consultants who already help customers modernise communications, service delivery and operations. Together we turn phone-heavy workflows into packaged outcomes customers can understand, buy and grow.
Who we want to work with
Partners who know the customer stack and can turn automation into delivery.
The best Vonics partners already sit close to the customer problem. They understand the phone system, the line-of-business apps, the service desk, the account workflow or the operational pressure that makes calls expensive to handle manually.
Systems integrators
Design and deliver workflows that connect voice, SMS, email, webhooks, CRMs, accounting systems, booking tools, helpdesks and reporting destinations.
Voice and telco specialists
Add AI agents, call summaries, SIPREC recording, Teams Direct Routing workflows and operator handoff to existing SIP, hosted voice and carrier projects.
Software implementation partners
Bring phone automation into vertical stacks such as Xero, ServiceM8, Cliniko, Zendesk, Jira, SharePoint, monitoring platforms and other customer systems.
What partners can take to market
Build repeatable voice automation packages around real customer pain.
Vonics gives partners a practical product layer for customer calls, AI handling and downstream workflow automation. You can start with one strong use case, then expand into broader communications and operations transformation.
AI voice agents
Bounded agents for reception overflow, missed-call capture, appointment requests, after-hours triage, helpdesk intake and payment reminder calls.
SIP and Teams workflows
Voice Connect projects for SIP routing, hosted voice, PBX-friendly call paths, Teams notifications, Teams Direct Routing and contextual human handoff.
Connector automation
Workflow blocks for SMS, email, webhooks, CRMs, Xero, bookings, helpdesks, monitoring tools, documents and customer knowledge sources.
Record and review
Recordings, transcripts, summaries, audit events and operational records that help customers review calls, prove outcomes and improve workflows.
Vertical playbooks
Reusable packages for tradies, clinics, helpdesks, telco operators, finance teams, alarm response, property services and other phone-heavy teams.
Customer expansion
Land with one clear workflow, then expand into more call types, more integrations, more locations and higher-volume operational automation.
Partner motion
A practical path from first workflow to long-term account value.
We want partners to sell outcomes, not vague AI. The strongest projects have a visible customer problem, a measurable result and an implementation path that fits the systems already in place.
Identify the workflow
Find the repeatable call moment: missed calls, quote capture, appointment changes, support intake, account follow-up, emergency triage or routing to the right team.
Scope the stack
Map the customer phone path, connected apps, knowledge sources, data permissions, human handoff rules and the record they need after each call.
Deliver and expand
Launch a paid proof around the first outcome, review call records and usage, then add more workflows, connectors, locations or customer departments.
How we think about partnership
Use Vonics where your customers already trust you.
Vonics is strongest when it is delivered by teams who understand the customer's environment. Partners bring the local context, trusted relationship and implementation discipline. Vonics brings the AI voice, call control, recording and workflow layer that makes those customer relationships more valuable.
Our vision is a partner ecosystem where MSPs, SIs and telco specialists can create repeatable automation packages without rebuilding every customer project from scratch. The goal is to help customers modernise the work around calls while keeping the systems, people and controls that already matter to the business.
Partner FAQ
Questions MSPs, SIs and telco partners ask first.
Who is the ideal partner?
MSPs, SIs, voice specialists and software implementers who already understand the customer stack and can package repeatable workflow outcomes.
Can we start with referrals?
Yes. A partner can begin with referral or co-sell motions, then grow into implementation and packaged managed services.
What is the best first offer?
Choose one clear workflow such as after-hours call capture, Teams handoff, SIPREC review, clinic intake, tradie job capture or helpdesk triage.
Partner signup
Tell us about your customers and the workflows you want to package.
Use this form if you want to partner with Vonics as an MSP, systems integrator, voice specialist, referral partner or implementation team. Share the customer segment you serve, the systems you work with and the first voice automation offer you want to build.